Turn Real Calls Into Practice.
Import recorded calls from your dialer, meeting tool, or call library. Soft transcribes and analyzes each one with the same engine that scores practice, then turns the moments that matter into targeted drills.
Your Best Lessons Are Already Recorded.
Every team sits on hundreds of real conversations that never get reviewed. Soft analyzes the calls you already have, finds the moments that decided each deal, and turns them into practice your reps can repeat.
From Recording to Rehearsal
Import Your Calls
Upload recordings or connect your meeting tool, dialer, or call library. Soft accepts the formats your team already records in.
Drop recordings to import
Zoom · Gong · Aircall · dialer
Acme Corp · Discovery
TranscribedNorthwind · Renewal
TranscribedAutomatic Analysis
Soft transcribes each call and scores it on the same signals as practice: talk ratio, objections, discovery quality, and the language that moved the deal.
“We already have a vendor. Why should we switch?”
Objection detectedSignals
Practice the Real Moments
Soft turns the hardest moments from real calls into roleplay scenarios, so reps rehearse the exact situations they face in the field.
Scenario Library
Price Objection · Enterprise
Cold Discovery · SaaS
Renewal at Risk · CS
From the Calls You Already Have
One-Click Import
Bring in recordings by upload, or by connecting the tools your team already records calls in.
Accurate Transcription
Every call is transcribed with speaker separation, so analysis maps cleanly to who said what.
Real-Call Scoring
Score imported calls on the same framework as practice, so field performance and rehearsal sit on one scale.
Moment Detection
Soft flags the objections, commitments, and turning points in each call so reviewers jump straight to what matters.
Call-to-Scenario
Convert any real moment into a practice scenario in one click, complete with the prospect's context and pushback.
Searchable Library
Keep every analyzed call in a searchable library, filterable by rep, outcome, objection, or keyword.
Real Conversations, Working Harder
1-Click
Import
Bring real calls in by upload or a direct connection to your recording tool.
Same
Scoring Engine
Imported calls are scored on the identical framework as practice sessions.
Minutes
To Insight
A call is transcribed, analyzed, and scored within minutes of import.
Real
Scenarios
Turn the toughest field moments into drills reps can repeat on demand.
Real Conversations at Full Scale.
Import calls across every team and region, with role-based access and retention controls. Soft keeps recordings, transcripts, and analysis governed to the standards your security and compliance teams require.
Frequently Asked Questions
PutYourRealCallstoWork.
Book a demo and see how Soft turns the conversations you have already recorded into your team's next round of coaching.